Shipping policy

Where We Ship

We currently ship within the United States only, including Alaska, Hawaii, U.S. territories, and APO/FPO addresses. We do not ship internationally at this time.

Processing Time

Every book is signed by hand, and personalized copies are inscribed just for you. Please allow 1–3 business days for your order to be signed, packed, and shipped. Business days are Monday through Friday, excluding holidays.

During launches, events, or the holiday season, processing may take a little longer. We'll note any delays on our website or let you know by email.

Shipping Costs

Shipping costs are calculated at checkout based on your address, the number of books, and the shipping method you choose. You'll see the exact cost before you complete your purchase.

Tracking and Delivery

Once your order ships, you'll receive an email with a tracking number. Delivery times depend on the carrier and shipping method you select, and they begin after your order leaves us. Carrier delivery estimates are not guaranteed.

Address Errors and Lost Packages

Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We can update it only if your order hasn't shipped yet.

We aren't responsible for orders sent to an incorrect address you provided, or for packages lost or stolen after the carrier marks them as delivered. If your tracking shows no movement for 7 business days, contact us and we'll help you open a claim with the carrier.

Damaged Books and Contact

All sales are final, but if your book arrives damaged or misprinted, email us at [your email] within 14 days of delivery. Include your order number and a photo, and we'll send a replacement.

For any other shipping questions, reach us at support@elizabethpearson.com